Terms & Conditions

SHIPPING & DELIVERY

Delivery will be 2-3 weeks from the date of order. Order tracking will be available via EMS which you receive by email when the product reaches about 1-2 weeks after you order.

FREE DOMESTIC SHIPPING. That's right, your orders to addresses within the USA will ship for free. For International Orders we now have one flat rate - 1,000 Baht.


RETURNS & REPLACEMENTS

30 day money back guaranty if don't like no questions asked only Whiplash cable.

All Whiplash cables can return if don't like for full refund for 30 days and offer 1 year to protect against product defects (1 year since product delivered). If you have a problem with your product, please give us a call or send us an email. We're more than happy to address any concerns you may have.


VIEWING ORDERS

You can view all of the orders you've placed by accessing your account and clicking the 'My Orders' link in the left navigation. This will display all of the orders you've placed, and allow you to re-order those items that we still carry.


UPDATING ACCOUNT INFORMATION

You can easily and quickly update your account information by accessing your account and updating the information there. If you've forgotten your password, please use our password reminder tool and a new password will be generated and emailed to your registered address. At no point will any representative of Whiplash Audio ever ask you for your account password. Please email or call us if you have any difficulties placing an order or accessing your account.

FREE DOMESTIC SHIPPING

24X7 CUSTOMER SUPPORT

RETURNS AND EXCHANGE

HOTLINE +(585) 481-6295